Proactive agent
It does not wait to be told. It asks customers for what is missing, asks the right providers in parallel, sends reminders, tries the next provider when nobody answers, and keeps every deal moving.
WhatsApp AI broker
Stop chasing quotes, start closing deals with an AI broker
BrokerOS answers your customers on WhatsApp, asks suppliers for prices, adds your margin and brings you every decision that matters. You stay in control; the busywork disappears.
ConsoleInboxApprovalsTransactionsPricingAgent live
Customer chatAI mode
Customer
Need a lorry Nairobi to Mombasa tomorrow, 10 tonnes of cement.Agent
Got it. Let me check availability and come back with a price.Agent
Your price is KES 57,600. Reply YES to accept.Waiting for your approval before it is sent
Deal TX-00192
- ✓Details collected
- ✓3 providers asked
- ✓Best quote priced
- ✓Your approval
- ✓Customer accepts
Provider price
KES 48,000
only you see this
Customer price
KES 57,600
+ KES 9,600 margin
Plugs into the tools you already use. Bring your own AI provider.
- WhatsApp Business
- OpenAI
- Anthropic
- Google Gemini
- Groq
- OpenRouter
- n8n
- PostgreSQL
Use cases
See plansOne engine, any brokerage
If you sit between a customer and a supplier, the agent can do the middle.
Move cargo without chasing transporters
Customers say where, when and what. The agent asks for anything missing, requests quotes from the right transporters, prices the best one with your margin and brings it back for approval.
The agent asks for
- Pickup and destination
- Date needed
- Cargo and vehicle
Example request: Nairobi → Mombasa · 10 t lorry
Why BrokerOS
Three pillars of effortless brokering
Speed from automation, trust from privacy, and a human hand on every decision that matters.
See how it works →
Private by design
Customers see their price and nothing else. Providers never learn who the customer is. Your margin and provider prices stay yours, and a final check blocks any message that would leak them.
You stay in control
Let the AI send on its own, draft for approval, or go fully manual, per conversation. Big amounts and unsure answers always wait for you, and everything is written to an audit trail.
How it works
From first message to confirmed booking
- 1
Connect
Link your WhatsApp Business number and pick your AI provider and models.
- 2
Describe
List your services, what the agent must ask, and your providers.
- 3
Set the rules
Markups, minimum margins, approval limits and what each side may see.
- 4
Go live
The agent takes customer messages, sources quotes and prices them.
- 5
Approve & close
You approve what matters; the agent confirms the booking with the provider.
Built for trust
An AI that works for you, not instead of you
- Every price comes from your rules, never from the AI
- AI replies, drafts for approval, or stays silent, per chat
- Amount limits and confidence checks hold risky messages
- Opt-outs and the WhatsApp 24-hour window are respected
- Append-only audit trail of prices, approvals and sends
Plans
Simple plans. Serious automation.
Pricing is being finalised. Tell us about your brokerage and we will recommend a plan.
Starter
One brokerage, one WhatsApp number, getting your first deals through the agent.
Let’s talk
Get started- 1 WhatsApp number
- 1 agent and service catalogue
- Quote pricing with margin rules
- Approvals and human takeover
- Email support
- Multiple agents
- API and n8n automations
Scale
For growing brokerages with a team, many providers and several services.
Let’s talk
Get started- Several WhatsApp numbers
- Several agents and services
- Provider routing, reminders and fall-through
- Team roles and audit trail
- n8n automations
- Chat and phone support
- Custom integrations
Enterprise
Fully supported rollout for high-volume operations with custom needs.
Let’s talk
Talk to us- Everything in Scale
- Custom integrations and API access
- Dedicated onboarding
- Priority support
- Security review and data-retention terms
FAQ
Questions, answered
Does the AI decide my prices?
No. The AI only reads messages and drafts wording. Prices come from your own markup and commission rules, calculated exactly, and every price is recorded with the rule that produced it.
Can customers see what the provider charges?
Never. Customers see only their price. Provider names, numbers and prices stay on your side, and this protection cannot be switched off by a setting.
Can I step in to a conversation?
Yes, any time. Switch a chat to Manual and the AI goes silent while you reply. Or leave it on Approval mode and the AI drafts while you press send.
What stops the AI sending something wrong?
Every outgoing message passes a gate: large amounts, low AI confidence and anything you mark as sensitive wait for your approval. Messages are checked again for leaked prices and phone numbers before they are sent.
Does it work for businesses other than transport?
Yes. You describe the service (what the customer must tell you before a quote is possible) and the same engine handles trucks, stays, building materials and other broker-style businesses.
Which AI models can I use?
Your choice: OpenAI, Anthropic, Google Gemini, Groq, OpenRouter or any OpenAI-compatible endpoint. You choose a model for each job and a fallback, and can change it without a redeploy.
How does WhatsApp onboarding work?
Today you connect your WhatsApp Business number with its access token. Meta’s one-click Embedded Signup is planned so that customers will not need to handle tokens.
Put your next quote on autopilot
Connect WhatsApp, describe your service and let the agent do the chasing.